Capservo Global

Business Process Outsourcing

Business Operations

Transform business operations with data and digital

In the digital era, speed is the new mark of quality. To succeed, companies must break down traditional silos to deliver fast, productive, and accurate interactions that elevate experiences for customers and employees alike.

Break down silos. Infuse end-to-end intelligence. Implement new operating models. By combining industry-specific expertise and digital technologies, we’ll help you unlock efficiency and streamline business operations

Customer Operations

Strategy and design

Take a data-led approach to redesigning workflows and implementing automation to supplement your existing workforce and improve the accuracy and efficiency of customer operations

Harness your data to effectively attract and retain customers with insights across the customer life-cycle – from segmentation and journey optimization to customer care and product analytics.

Customer Operations

Treasury

Cash budgeting and forecasting Disbursements, receipts, allocations Cash position monitoring

Procure to pay

Invoice capture and processing Accounts payable Corporate card admin

Financial reporting

Regulatory reporting Financial reporting State/Bureau filings

Order to cash

Order entry and fulfillment Credit and risk management Cash application

Tax

Federal income tax State income tax International income tax

Financial accounting

GAAP accounting STAT accounting Fixed assets

Payroll & benefits

Workforce administration Payroll, stock option and pension accounting Benefits Administration

FP&A

Management accounting and reporting - expense and revenue Planning and forecasting Financial analysis

Our Services

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